Privacy Policy
Last updated: June 3, 2026
The Phoenix on Westheimer (“The Phoenix,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect when you visit phoenixow.com or purchase tickets through our website, how we use it, and the choices you have.
Information We Collect
Information you provide. When you purchase event tickets, we collect your name and email address so we can confirm your order. Payment card details are entered directly into our payment processor (Square) and are never stored on our servers.
Information collected automatically. Like most websites, we may receive standard technical data such as your browser type, device, and pages visited, used to keep the site secure and working well.
How We Use Your Information
We use the information we collect to process and confirm ticket purchases, respond to inquiries, maintain the security and performance of our website, and comply with our legal obligations. We do not sell your personal information.
Payment Processing
Ticket payments are handled by Square, Inc. Your card information is transmitted directly to Square under their security standards. We receive only a payment confirmation and receipt reference. Please review Square’s Privacy Notice for details on how they handle your data.
Cookies
Our website uses only the cookies necessary for it to function. We do not use third-party advertising cookies.
Data Retention
We retain ticket-purchase records for as long as needed to provide our services and to meet legal, accounting, and tax requirements, after which the data is securely deleted.
Your Rights
You may request access to, correction of, or deletion of the personal information we hold about you. To make a request, contact us using the details below and we will respond as required by applicable law.
Children’s Privacy
Our website is intended for adults of legal drinking age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision.
Contact Us
The Phoenix on Westheimer
1915 Westheimer Rd, Houston, TX 77098
Phone: 713-526-3100
Email: info@phoenixow.com