Terms of Service
Last updated: June 3, 2026
These Terms of Service (“Terms”) govern your use of the website of The Phoenix on Westheimer (“The Phoenix,” “we,” “us,” or “our”) at phoenixow.com and any ticket purchases made through it. By using the site, you agree to these Terms.
Use of the Website
You agree to use this website only for lawful purposes. You may not attempt to disrupt the site, gain unauthorized access to any system, or misuse the ticket purchasing functionality.
Ticket Purchases
Event tickets purchased through this website are subject to availability. Prices are listed in U.S. dollars and processed at checkout. By completing a purchase, you confirm that the payment and contact information you provide is accurate and that you are authorized to use the payment method.
We reserve the right to limit the number of tickets per transaction and to cancel orders that appear fraudulent or that exceed posted availability.
Refunds & Cancellations
Unless otherwise stated for a specific event, tickets are non-refundable. If an event is cancelled by The Phoenix, we will offer a refund or comparable alternative. For questions about a specific order, please contact us using the details below.
Age & Alcohol
The Phoenix serves alcohol and is intended for guests of legal drinking age. Valid identification may be required for entry or service. We reserve the right to refuse service in accordance with Texas law and our house policies.
Live Match & Event Information
Match schedules, broadcast listings, and event details shown on this website are provided for convenience and may change without notice. We are not responsible for changes made by leagues, broadcasters, or third-party data providers.
Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of The Phoenix on Westheimer or its licensors and may not be reproduced without permission. Team names and logos are the property of their respective owners.
Limitation of Liability
To the fullest extent permitted by law, The Phoenix is not liable for any indirect, incidental, or consequential damages arising from your use of this website. The website is provided on an “as is” basis without warranties of any kind.
Governing Law
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law provisions.
Changes to These Terms
We may revise these Terms from time to time. The “Last updated” date above reflects the most recent revision. Continued use of the website after changes constitutes acceptance of the updated Terms.
Contact Us
The Phoenix on Westheimer
1915 Westheimer Rd, Houston, TX 77098
Phone: 713-526-3100
Email: info@phoenixow.com